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    If you're experiencing a problem with a SmartLab product, please complete the form below for assistance. We will respond to you by email or by telephone within 24 hours. For immediate assistance, you may also contact us by telephone at 866-319-5900 and select option 1.

     

     

     

     

    The Lot or Batch Number can be found above the UPC barcode on the back of the product box, or in many cases, stamped onto the product itself. It may be labeled “Lot #” or “Batch #’, or may simply be a series of numbers or letter above the barcode. Please see the examples below: